Shipping policy
Shipping and COD Charges
All domestic orders (Prepaid & COD) are shipped free of cost in even remotest parts of India. Due to security reasons, COD option is not available on purchases above ₹10,000/-.
Tracking of Orders
Your package tracking information will be sent to your registered mobile number after the shipment is dispatched. Each order will be shipped only to a single destination address specified at the time of placing the order. If you wish to ship products to multiple addresses, you shall need to place multiple orders.
Estimated Delivery time
Orders are usually processed within 1 to 3 business day. All orders will be dispatched from our centralized warehouse. In Tier 1 cities, order can be delivered within 1 to 3 working days from the day of dispatch. In Tier 2 cities, order can be delivered within 3-5 working days from the day of dispatch. In Tier 3 cities, order can be delivered within 3-7 working days from the day of dispatch.
No Hidden Costs
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable taxes.
Delays & Exceptions :
Occasional delays may occur due to weather, local restrictions, or courier-related issues.
If your address becomes unserviceable, our team will contact you with alternatives or a refund.
For any further assistance, please feel free to call at our customer care number: 9888080320 for quick resolution between 10am to 7pm on Monday to Saturday or Email us at akshanijewels.ecom@gmail.com